Administration and Supervisory Skills

• Focusing on the Acquisition competencies not just knowledge and skills.

• Using new types of practices in the training venue(practice training, and learning with peers and role-playing, simulation, etc.)

• The use of programmed training games.

• International certificates accredited by international institutions.

• The attractive and enjoyable training environment.

Course Objectives

  • To set out clear guidelines for effective Supervisory Management
  • To enable participants to effectively supervise their staff by understanding key principles of leadership and motivation
  • To understand the principles of ‘effective communication’ and how to use communication skills to make sure things get done properly, and on time
  • To enable delegates to understand the value of delegation and prioritizing, so they can be more effective and efficient in their work
  • To examine the principles of time management, effective planning and self-organization
  • To give delegates greater self-awareness to enable them to improve their relationship with both those who manage them, and with their subordinates
  • Defining Administration and Supervisory Management
  • The Roles & Responsibilities Of a Supervisor
  • Difficulties Experienced By a Supervisor
  • Competencies Needed In an Individual to Be an Effective Supervisor
  • Definition of Leadership & The Qualities Required to Lead People
  • Different Leadership Roles
  • Your Preferred Personal Leadership Style – An Assessment
  • Leadership Styles – Which Is Appropriate?
  • Motivation
  • Understanding Motivation
  • Planning & Goal Setting
  • Steps to Effective Planning
  • Guidelines for Setting SMART(ER) Objectives
  • Time Management
  • Effective Delegation
  • Communication
  • Using Effective Questions – How To Ask Questions That Get The Answers You Really Need
  • Corporate Communication
  • Behavioral Styles
  • Reviewing Performance