Managing Conflict & Dealing with Others

[/vc_column_text][vc_empty_space height=”40px”][vc_single_image image=”386″ img_size=”full”][vc_empty_space height=”40px”][vc_column_text]• Focusing on the Acquisition competencies not just knowledge and skills.

• Using new types of practices in the training venue(practice training, and learning with peers and role-playing, simulation, etc.)

• The use of programmed training games.

• International certificates accredited by international institutions.

• The attractive and enjoyable training environment.[/vc_column_text][vc_empty_space height=”30px”][vc_column_text]

Course Objectives

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Program Content

Understanding behavior and its effects:

Three different behavior types:

Communication skills that help deal effectively with difficult people:

Dealing with difficult situations: